Ticket
Customers
Reports
Ticket
12
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Sarah Chen
Unable to access dashboard after recent...
2m ago
I've tried clearing my cache but still can't log in. Getting a 403 error.
High
Open
#TKT-1247
3
Unable to access dashboard after recent update
more_horizSarah Chen
High
Open
#TKT-1247
Assigned:
Last Updated: 2m ago
Sarah Chen
2m ago
Hi, I'm having trouble accessing my dashboard after the update. Everytime I try to log in, I get a 403 error.
Admin
2m ago
Thanks for the update — and for sharing your account details. I checked your profile, and it seems your user role was affected by a recent permissions update on our end. I’ve restored your dashboard access and confirmed your credentials are now active.
Sarah Chen
2m ago
Hi, I'm having trouble accessing my dashboard after the update. Everytime I try to log in, I get a 403 error.
Admin
2m ago
Please log out completely, refresh the page, and try signing in again. You should be able to access your dashboard without any issue. If you still experience the 403 error, let me know right away — I’ll escalate it to our backend team for deeper investigation.